Privacy Policy
Effective date:
This policy explains how EveryNetNet collects and uses information when you visit our website, create an account, use the stock database, purchase a subscription, or contact support.
Information we process
- Account information: your email address, authentication identifiers, email-verification state, and account timestamps.
- Subscription and transaction information: subscription status, billing period and cancellation state, Stripe customer and subscription identifiers, checkout-session details, and transaction metadata. Stripe, not EveryNetNet, handles payment-card entry and card data during checkout.
- Communications: messages and related details you provide when requesting support or exercising a privacy right.
- Device and usage information: IP address and related network information, browser and device characteristics, referring page, pages and features used, approximate location derived from network data, security events, and website performance measurements collected by our hosting, security, and analytics services.
Why we use information
We use information to provide and administer accounts and subscriptions, authorize access to free and paid datasets, process checkout and cancellation requests, secure the service and prevent fraud, maintain and improve reliability and performance, understand product usage, answer support requests, and meet legal obligations.
Where a legal basis is required, we rely on performance of a contract, our legitimate interests in operating and protecting the service, consent for non-essential analytics where required, and compliance with legal obligations, as applicable to the purpose and your location.
Service providers
We share information with providers that process it for the following operational purposes:
- Firebase Authentication and Firestore for identity, account state, subscription entitlement, and application data.
- Stripe for secure checkout, payment processing, customer records, and subscription administration.
- Google Analytics for website usage measurement.
- Vercel Analytics and Speed Insights for hosting-related usage and performance measurement.
These providers may process information in countries other than your own. Their privacy policies describe their practices and available transfer safeguards.
Cookies and similar technologies
EveryNetNet and its providers may use cookies or similar browser identifiers to maintain authentication, protect the service, remember browser state, and measure usage and performance. You can limit cookies through browser controls. You can also use the Google Analytics opt-out browser add-on. Disabling required storage may prevent account features from working.
Retention and security
We retain information only as long as needed for the purposes described above, including providing the service, resolving disputes, preventing abuse, and meeting legal, accounting, or compliance obligations. Retention can vary by data category and account status.
We use reasonable technical and organizational measures intended to protect information. No internet transmission or storage system can be guaranteed completely secure.
Your privacy rights
Depending on where you live, including under the GDPR or CCPA, you may have the right to request access, correction, deletion, or portability of personal information; object to or restrict certain processing; withdraw consent; and opt out of sale, sharing, targeted advertising, or certain automated processing where those rights apply. You may also have the right to appeal a decision or complain to a data-protection authority.
We may need to verify your identity and may retain information when an exception or legal obligation applies. Authorized agents may submit requests where permitted by law.
Contact us
To ask a privacy question or exercise an applicable right, email support@everynetnet.com. Please describe your request and the account email involved.